These Terms of Service ("Terms") constitute a legally binding agreement between Crownsphere Echo Network LLC ("Company," "we," "us," "our") and you ("Client," "you," "your"). By accessing our website, submitting an inquiry, executing a service agreement, or using any of our public relations, strategic communications, media placement, or related services ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Services.
"Confidential Information" means all non-public business, technical, financial, or strategic information disclosed by either party, including client lists, campaign strategies, media contacts, pricing, and proprietary methodologies.
"Deliverables" means any materials, content, reports, strategies, media placements, or other work product created by Crownsphere Echo Network LLC for Client under a service agreement.
"Service Agreement" means any signed proposal, statement of work, contract, or purchase order that references these Terms and outlines specific services, fees, and timelines.
"Platforms" means digital advertising networks, media buying platforms, analytics tools, and third-party services we utilize to execute campaigns.
Crownsphere Echo Network LLC provides high-impact public relations, media relations, digital placement, crisis communications, brand storytelling, reputation management, and strategic advisory services. Our unique high-efficiency procurement model enables real-time acquisition of premium media assets, advertising inventory, and analytics tools to launch campaigns without delay.
Specific services, deliverables, timelines, and fees will be detailed in a Service Agreement executed between the parties. Any changes to scope require a written amendment signed by both parties.
Client agrees to:
All fees are outlined in the Service Agreement. Unless otherwise stated:
Ownership of Deliverables: Upon full payment of all fees due, Client owns the final Deliverables specifically created for Client under a Service Agreement, excluding any pre-existing Company intellectual property, templates, methodologies, or third-party licensed materials.
Company IP: All proprietary methodologies, software, algorithms, media buying strategies, analytics frameworks, and internal tools remain the exclusive property of Crownsphere Echo Network LLC. Client receives no right or license to such Company IP.
Client Materials: Client retains ownership of all pre-existing materials provided to us, granting Crownsphere Echo Network LLC a non-exclusive, worldwide, royalty-free license to use such materials for service performance.
Portfolio Rights: We may include Client's name, logo, and a general description of work performed in our portfolio, case studies, and marketing materials unless Client requests otherwise in writing.
Both parties agree to protect Confidential Information using at least the same degree of care used for their own similar information, but in no event less than reasonable care. Confidential Information shall not be disclosed to third parties except:
This confidentiality obligation survives termination of these Terms for a period of five (5) years, or indefinitely for trade secrets.
By Crownsphere Echo Network LLC: We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. For any breach of this warranty, Client's sole remedy is re-performance of the deficient services or a refund of fees paid for such services.
Disclaimer: EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR ACHIEVE SPECIFIC RESULTS (E.G., MEDIA PLACEMENTS, COVERAGE VOLUME, OR ROI). WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CROWNSPHERE ECHO NETWORK LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).
Client agrees to indemnify, defend, and hold harmless Crownsphere Echo Network LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
Termination for Convenience: Either party may terminate a Service Agreement with thirty (30) days written notice. Client shall pay for all services performed up to the termination date, plus any non-cancellable third-party costs.
Termination for Cause: Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure within fifteen (15) days of receiving notice.
Suspension: We may suspend access to our Services immediately if we reasonably believe Client's use violates law, threatens security, or if payment is overdue beyond thirty (30) days.
Survival: Sections relating to confidentiality, intellectual property, limitation of liability, indemnification, and dispute resolution survive any termination.
Informal Resolution: Before filing any claim, the parties agree to attempt informal negotiation for at least thirty (30) days.
Binding Arbitration: Any dispute arising from these Terms or our Services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Jackson, Mississippi, in the English language. Judgment on the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver: ALL CLAIMS MUST BE BROUGHT IN THE PARTY'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
Exceptions: Either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information without waiving arbitration rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, pandemics, government orders, internet outages, cyberattacks, or third-party platform failures. Performance obligations shall be extended for the duration of the force majeure event.
To the extent Crownsphere Echo Network LLC processes any personal data on Client's behalf, we shall implement reasonable technical and organizational security measures. Client is responsible for obtaining any necessary consents for data collection and processing. We comply with applicable data protection laws as a service provider. For detailed information, please review our separate Privacy Policy.
Our Services may integrate with third-party platforms (e.g., media outlets, advertising networks, analytics tools). We do not control these third parties and are not responsible for their actions, content, data practices, or service interruptions. Client assumes all risks associated with third-party integrations.
We may update these Terms from time to time. Material changes will be notified via email (to the address on file) or through a prominent notice on our website at least fifteen (15) days before the effective date. Continued use of our Services after the effective date constitutes acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
These Terms, together with any signed Service Agreement and any exhibits or addenda, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior or contemporaneous communications, whether oral or written.
For questions, notices, or legal correspondence:
Crownsphere Echo Network LLC
616 Briarwood Dr, Jackson, MS 39211
Email: legal@crownspherenetwork.org
Phone: +1 850 317 1385
Business Hours: Monday–Friday, 8:00 AM – 7:45 PM EST